New Patients

Need to schedule your first appointment? Call 419-475-4449. Access Center Hours: Mon-Wed 8 am-7 pm; Thurs 8 am-6 pm; Fri 8 am-5 pm. Please allow 24 business hours for email response.


Existing Patients

Need to make or cancel an appointment? Need to refill a prescription? Please call the location you visit. Click below for the phone number.

Location Directory

Prescription Refills

Need a prescription refill? Call your pharmacy first. If no refills are available at your pharmacy, please call 419-475-4449. Please allow 5 business days prior to needing prescription refill.


CCBHC Care Model is a national integrated care model that covers nine core services with the primary purpose to enhance access to care and increase patients' quality of care.

For 24/7 Crisis Care dial 9-8-8 to reach the Suicide and Crisis Lifeline or call the Crisis Care Helpline at 419-904-CARE (2273). If you have a mental health or substance use crisis, visit Harbor's Mental Health Urgent Care located at 3909 Woodley Road in Toledo. Hours of operation are Monday - Friday from 10am - 6pm. No appointment or referral is needed.

The CCBHC Care Model will:

  • Provide timely access to care (such as crisis services).
  • Train staff to provide tailored services specifically for veterans/military service members.
  • Break down communication barriers and expand care coordination inside and outside of Harbor. This includes not only internal and external clinicians/services, but also hospitals/emergency rooms, court systems, corrections/jail facilities, schools/colleges, and other community resources.

CCBHC Provides Nine Core Services Directly or Through Formal Partnerships

Crisis Services


Screening, Diagnosis & Risk Assessment


Psychiatric Rehabilitation Services


Outpatient Primary Care Screening & Monitoring


Targeted Care Management


Peer, Family Support & Counselor Services


Outpatient Mental Health & Substance Use Services


Person & Family Centered Treatment Planning


Community-based Mental Health Care for Veterans


The CCBHC Care Model is proven to improve patients' stability in behavioral and physical health.

Data shows in the first 6 month of receiving care, CCBHCs have:

  • decrease homelessness
  • decrease the amount of time spent in correctional facilities
  • decrease the time spent in emergency rooms for behavioral health issues
  • decrease inpatient hospitalization for mental health treatment and decrease the use of illegal substances