New Patients

Need to schedule your first appointment? Call 419-475-4449. Access Center Hours: Mon-Wed 8 am-7 pm; Thurs 8 am-6 pm; Fri 8 am-5 pm. Please allow 24 business hours for email response.


Existing Patients

Need to make or cancel an appointment? Need to refill a prescription? Please call the location you visit. Click below for the phone number.

Location Directory

Other Inquiries

For all other questions or requests. This email is monitored periodically and we will respond to your inquiry soon.

Prescription Refills

Need a prescription refill? Call your pharmacy first. If no refills are available at your pharmacy, please call 419-475-4449. Please allow 5 business days prior to needing prescription refill.


CCBHC Care Model is a national integrated care model that covers nine core services with the primary purpose to enhance access to care and increase patients' quality of care.

For 24/7 Crisis Care dial 9-8-8 to reach the Suicide and Crisis Lifeline or call the Crisis Care Helpline at 419-904-CARE (2273). If you have a mental health or substance use crisis, visit Harbor's Mental Health Urgent Care located at 3909 Woodley Road in Toledo. Hours of operation are Monday - Friday from 10am - 6pm. No appointment or referral is needed.

The CCBHC Care Model will:

  • Provide timely access to care (such as crisis services).
  • Train staff to provide tailored services specifically for veterans/military service members.
  • Break down communication barriers and expand care coordination inside and outside of Harbor. This includes not only internal and external clinicians/services, but also hospitals/emergency rooms, court systems, corrections/jail facilities, schools/colleges, and other community resources.

CCBHC Provides Nine Core Services Directly or Through Formal Partnerships

Crisis Services


Screening, Diagnosis & Risk Assessment


Psychiatric Rehabilitation Services


Outpatient Primary Care Screening & Monitoring


Targeted Care Management


Peer, Family Support & Counselor Services


Outpatient Mental Health & Substance Use Services


Person & Family Centered Treatment Planning


Community-based Mental Health Care for Veterans


The CCBHC Care Model is proven to improve patients' stability in behavioral and physical health.

Data shows in the first 6 month of receiving care, CCBHCs have:

  • decrease homelessness
  • decrease the amount of time spent in correctional facilities
  • decrease the time spent in emergency rooms for behavioral health issues
  • decrease inpatient hospitalization for mental health treatment and decrease the use of illegal substances